Corporate Communication: reputation in action.

Watson, T. and Kitchen, P. J., 2008. Corporate Communication: reputation in action. In: Melewar, T. C., ed. Facets of Corporate Identity, Communication and Reputation. Abingdon, Oxon: Routledge, pp. 121-140.

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Abstract

Reputation is of immense importance to all organisations, whether they be commercial, governmental, or not-for-profit. To achieve goals, remain competitive, and prosper, good reputation paves the organisational path to acceptance and approval by stakeholders. It also underpins competitive advantage by demonstrating distinctive differences from other [similar] organisations. Even those operating in difficult ethical environments - perhaps self-created - need to sustain a positive reputation.

Item Type:Book Section
ISBN:978-0-415-40528-7
Number of Pages:256
Uncontrolled Keywords:corporate communication, public relations, relationships, reputation
Subjects:Social Sciences > Communication, Cultural and Media Studies
Social Sciences > Commerce
Group:Media School > Institute for Media and Communication Research
ID Code:11335
Deposited By:Prof Tom Watson
Deposited On:21 Dec 2011 16:59
Last Modified:07 Mar 2013 15:14

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