A study of outsourcing and externalisation by libraries with additional reference to the museums and archives domains.

Ball, D., Barton, D., Earl, C. and Dunk, L., 2002. A study of outsourcing and externalisation by libraries with additional reference to the museums and archives domains. Project Report. Bournemouth, UK: Bournemouth University.

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Abstract

This study provides an up-to-date view of the current experience of outsourcing and externalisation in the library and information domain, particularly higher education, public and special libraries, and its potential, together with an assessment of the effects of the external economic, political and technical pressures on service providers leading to change. Information has also been gathered from, and parallels drawn with, the other domains within Resource's remit, museums and archives, giving some indication of the context of, and scope for, cross-domain working. The practical issues arising have been documented, and a decision matrix, recommended for judging the potential within an organisation for outsourcing, produced. This study has also undertaken an assessment of potential suppliers and agents in the market place: their capabilities, readiness, interests and future plans to meet increasing demands for outsourcing.

Item Type:Monograph (Project Report)
Uncontrolled Keywords:outsourcing, externalisation, library, information, service providers, suppliers
Subjects:Generalities > Library and Information Science
Social Sciences > Economics
Group:Student and Academic Services > Library and Learning Support
ID Code:1499
Deposited By:Ms MJ Bowden
Deposited On:10 May 2007
Last Modified:07 Mar 2013 14:37

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