Minghetti, V. and Buhalis, D., 2010. Digital divide in tourism. Journal of Travel Research, 49 (3), pp. 267-281. (In Press)
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Tourism is an important wealth creator at both global and local levels. An appropriate diffusion of the information and communication technologies (ICTs) in this sector can improve the social and economic impacts, from which many citizens and organizations in developed and developing countries can benefit. This article analyzes digital divide and proposes an integrated theoretical framework to explore the relevant factors that lead to unequal access and use of ICTs for tourists and destinations. It integrates the technical, social, and motivational aspects derived from different approaches to digital divide to demonstrate how these factors affect the capacity of markets and destinations to meet and interact effectively in a global tourism environment.
|Uncontrolled Keywords:||digital divide, markets, destinations, economic and social disparities|
|Subjects:||Generalities > Computer Science and Informatics|
Social Sciences > Tourism
|Group:||School of Tourism > International Centre for Tourism and Hospitality Research|
|Deposited By:||Ms Karen Ward|
|Deposited On:||14 Jul 2010 16:02|
|Last Modified:||07 Mar 2013 15:34|
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