Usability of Chinese Destination Management Organization Websites.

Qi, S., Law, R. and Buhalis, D., 2008. Usability of Chinese Destination Management Organization Websites. Journal of Travel & Tourism Marketing, 25 (2), pp. 182-198.

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DOI: 10.1080/10548400802402933

Abstract

Based on empirical data, this article, reports factors that influence Chinese Internet users' purchasing behaviours in the tourism industry. The type of travel website most visited, self-efficacy, domain-specific innovativeness, and perception of the Internet are found to be the significant predictors of Chinese eCustomers. The study affirms the importance of reasoned actions and planned behavior theories and the theory of innovation diffusion in predicting customers' purchasing behaviours. Managerial implications for Chinese tourism companies are discussed

Item Type:Article
ISSN:1054-8408
Uncontrolled Keywords:DMO; China; usability; website; tourism
Subjects:Social Sciences > Tourism
Group:School of Tourism > International Centre for Tourism and Hospitality Research
ID Code:15714
Deposited By:Ms Karen Ward
Deposited On:14 Jul 2010 20:54
Last Modified:07 Mar 2013 15:34
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