You seem to be attempting to access an item that has been removed from the repository.
There is a later version of the item you are trying to access:Ball, F., Polkinghorne, M. and Roach, J., 2008. Developing a system to capture patient meal orders - a knowledge transfer case study. In: Applications of knowledge transfer to small and medium sized businesses. 2008 ed. Poole, England: Bournemouth University.
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