Abstract

This study reviews the findings of a series of interviews with senior managers in UK/European corporate organisations presently deploying e-learning. These managers support the view that e-learning can have a role in strategy-led training in the organisation, although they are aware that restrictions in learning assessment limit their attempts to demonstrate this contribution. The managers are enthusiastic about the operational features of e-learning, citing cost-effectiveness as well as the access and flexibility of learning. They are also able to describe a wide range of workplace barriers to e-learning that are mostly based in cultural resistance and learner motivation, although they have improved the adoption of e-learning through branding and promotion. The managers report both general and specific technological and attitudinal obstacles to e-learning, which again confirms the relative novelty of this training approach.