Cross-cultural influences on service quality in Chinese retailing.

Ellis, J. H.M., Williams, D. R. and Zuo, Y., 2002. Cross-cultural influences on service quality in Chinese retailing. In: Eighth Euro-Asia Research Conference, University Jean Valery, Aix-en-Provence, France.. (Unpublished)

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Item Type:Conference or Workshop Item (Paper)
Subjects:Social Sciences > Commerce
Group:Business School > Centre for Research in Management
ID Code:4446
Deposited By:INVALID USER
Deposited On:01 Aug 2007
Last Modified:07 Mar 2013 14:44
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