Culture and Service Predisposition Among Hospitality Students in Switzerland and Scotland.

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Johns, N., 2007. Culture and Service Predisposition Among Hospitality Students in Switzerland and Scotland. International Journal of Contemporary Hospitality Management, 19 (2), pp. 146-158.

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Official URL: http://www.emeraldinsight.com/Insight/viewContentI...

DOI: 10.1108/0959611071072956

Abstract

The purpose of the paper is to investigate the impact of ethnic/national culture on service predisposition, using Lee-Ross's Service Predisposition (SP) Survey, plus items from Hofstede's IBM attitudes survey and from the Chinese Values Survey.

Item Type:Article
ISSN:0959-6119
Subjects:Social Sciences > Tourism
Group:School of Tourism > International Centre for Tourism and Hospitality Research
ID Code:9179
Deposited By:INVALID USER
Deposited On:15 Jan 2009 18:18
Last Modified:07 Mar 2013 15:05
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