You seem to be attempting to access an item that has been removed from the repository.
There is a later version of the item you are trying to access:
Richardson, I., Casey, V., Burton, J. and McCaffery, F., 2010. Global Software Engineering: A Software Process Approach. In: Mistrik, I., Grundy, J., van der Hoek, A. and Whitehead, J., eds. Collaborative Software Engineering. Springer. (In Press)