Browse by Group
Number of items: 22.
Antony, J., Surjadjaja, H. and Ghosh, S., 2003. Determining and assessing the determinants of e-service operations. Managing Service Quality, 13 (1), pp. 39-53.
Armistead, C. G. and Kiely, J., 2003. Creating strategies for managing evolving customer service. Managing Service Quality, 13 (2), pp. 164-170.
Antony, J., Chou, T. Y. and Ghosh, S., 2003. Training for design of experiments. Work Study, 52 (7), pp. 341-346.
Blee, M., 2003. Strategic Issues in the UK brewing industry. In: Saunders, M., Lewis, P. and Thornhill, A., eds. Research methods for business students. Prentice Hall: London, pp. 39-40.
Bobeva, M. and Williams, B., 2003. A tale of four shifts and three frameworks: an empirical evaluation of the effectiveness of human computer interface design. In: ECITE 2003 conference, 25-26 Sept 2003, Madrid, Spain. (Unpublished)
Day, J. and Bobeva, M., 2003. IS project leaders - heroes or zeroes. In: ECITE 2003 conference, 25-26 Sept 2003, Madrid, Spain. (Unpublished)
Darnton, G. and Rattanaphol, J., 2003. RMA applied to Thailand. In: ECIW2003: proceedings of the 2nd European Conference on Information Warfare and Security, 30 June-1 July 2003, Reading University, England, pp. 97-106.
Day, J. and Bobeva, M., 2003. Seeking the truth: The use of Delphi studies for IS research. In: Grant, K., Edgar, D.A. and Jordan, M., eds. Reflection on the past, making sense of today and predicting the future of information systems. Glasgow: Glasgow Caledonian University for UKAIS.
Day, J. and Bobeva, M., 2003. Successful IS project leaders: a situational theory perspective. Electronic Journal of Information Systems Evaluation, 6 (2), pp. 75-86.
Ellis, J. H.M., Williams, D. R. and Zuo, Y., 2003. Cross-cultural Influences on Service Quality in Chinese Retailing: A Comparative Study of Local and International Supermarkets in China. Asian Business & Management, 2 (2), pp. 205-222.
Ellis, J. H.M., Williams, D. R. and Cheng, C., 2003. Dissonance in intercultural service encounters. In: Ninth Euro-Asia Research Conference, University of Poitiers, Poitiers, France. (Unpublished)
Ellis, J. H.M., Luker, P. and Williams, D. R., 2003. Transforming Dorset into a high skills economy. International Journal of Applied Management Studies, 1 (2), pp. 2-14.
Hollocks, B., 2003. Guidelines for Effective Simulation in Manufacturing Management and Control. In: 7th IFAC Workshop on Intelligent Manufacturing Systems, 6-8 April, 2003, Budapest, Hungary. (Unpublished)
Kim, J.-Y., Wong, V. and Eng, T.-Y., 2003. The Impact of Platform-Based Product Development Proficiencies on Product Family Success. Journal of Strategic Marketing, 11 (4), pp. 255-269.
Lange, T., 2003. Helping SMEs Develop and Grow: The Future Role of Training and Labour Market Intervention. Report prepared for ELWA (Education and Training Wales), May 2003. Project Report. ELWA. (Unpublished)
Lange, T., 2003. Towards the Development of a Joint Staff Development Unit: Implementation and Delivery Report prepared for the Higher Education Funding Council for Wales (HEFCW), March 2003. Project Report. Wales: HEFCW. (Unpublished)
Lycett, P., 2003. An exploration of organisational effectiveness in a college of further education. Other Thesis (Other). Bournemoth University.
Nieto, M., 2003. The development of life work balance initiatives designed for managerial workers. Business Ethics: A European Review, 12 (2), pp. 229-232.
Nieto, M., 2003. Marketing the HR function. London: Spiro Press.
Nieto, M., 2003. A new age of integrity? The influence of senior managers on the internalisation of organisational integrity. In: Real World - Real People: FUSCAPE conference, 2-4 Sept 2003, Surrey, UK. (Unpublished)
Pugh, G., Coates, G., Lange, T. and Spore, M., 2003. Skilling and the Role of the Firm: Guest editors of special issue of International Journal of Manpower, Vol. 24 (1) 2003. International Journal of Manpower, 24 (1).
Tansey, S., Darnton, G. and Wateridge, J., 2003. Business information technology and society. London: Routledge.