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Bobeva, M., 2005. A Framework for Information Architecture for Business Networks. PhD Thesis (PhD). Bournemouth University.
Joseph, M., Allbright, D., Stone, G., Sekhon, Y.K. and Tinson, J., 2005. Importance-performance analysis of UK and US bank customer perceptions of service delivery technologies. International Journal of Financial Services Management, 1 (1), pp. 66-88.
Kiely, J., 2005. Emotions in business-to-business service relationships. The Service Industries Journal, 25 (3), pp. 373-390.
Koutra, C., 2005. Cultural Heritage, Destination Competitiveness and Sustainability Model in LDC’s: From Theory to Action A case of Ghana. Project Report. UNWTO.
Sekhon, Y.K. and Szmingin, I., 2005. Conceptualizing ethnicity & acculturation of second generation Asian Indians in Britain. Academy of Marketing Science Review, 9 (4), pp. 1-18.