Article

Leask, A., Galloway, E. and Fyall, A., 2000. UK World Heritage Sites: Current Issues and Future Implications. Insights. English Tourism Council, Novemb, A73-A78.

Fyall, A., Leask, A. and Garrod, B., 2000. Scottish visitor attractions: a collaborative future? International Journal of Tourism Research, 3 (3), pp. 211-228.

Imrie, R. and Fyall, A., 2000. Customer Retention and Loyalty in the Independent Mid-Market Hotel Sector: A United Kingdom Perspective. Journal of Hospitality and Leisure Marketing, 7 (3), pp. 39-54.

Lundtorp, S. and Wanhill, S., 2000. The resort lifecycle theory: generating processes and estimation. Annals of Tourism Research, 28 (4), pp. 947-964.

Garrod, B. and Fyall, A., 2000. Heritage tourism: a question of definition. Annals of Tourism Research, 28 (4), pp. 1049-1052.

Appiah-Adu, K., Fyall, A. and Singh, S., 2000. Marketing Culture and Customer Retention in the Tourism Industry. The Service Industries Journal, 20 (2), pp. 95-113.

Fyall, A., Oakley, B. and Weiss, A., 2000. Theoretical Perspectives Applied to Inter-Organisational Collaboration on Britain’s Inland Waterways. International Journal of Hospitality & Tourism Administration, 1 (1), pp. 89-112.

Alford, P., 2000. E-Business Models In The Travel Industry. Travel & Tourism Analyst (3), pp. 67-86.

Garrod, B. and Fyall, A., 2000. Managing Heritage Tourism. Annals of Tourism Research, 27 (3), pp. 682-708.

Book Section

Edwards, J. and Hartwell, H., 2000. Food Service/Catering Restaurants and Institutional Perspectives of the Meal. In: Meiselman, H. L., ed. Dimensions of the Meal: The Science, Culture, Business and Art of Eating. Gaithersburg, Maryland: Aspen Publishers Inc.,, pp. 223-244.

Fyall, A., Leask, A. and Garrod, B., 2000. Scottish Visitor Attractions: Issues for the New Millennium. In: Robinson, M., Evans, N., Long, P., Sharpley, R. and Swarbrooke, J., eds. Management, Marketing and the Political Economy of Travel and Tourism. Reflections on International Tourism. Sunderland, England: Centre for Travel and Tourism in association with Business Education Publishers, pp. 161-178.

Fyall, A., Oakley, B. and Weiss, A., 2000. Theoretical Perspectives Applied to Inter-Organisational Collaboration on Britain's Inland Waterways. In: Crotts, J., Buhalis, D. and March, R., eds. Global Alliances in Tourism and Hospitality Management. New York: Haworth Press, pp. 89-112.

Johns, N. and Hoseason, J., 2000. Which Way for Heritage Visitor Attractions? In: Drummond, S. and Yeoman, I., eds. Quality Issues in Heritage Visitor Attractions. Oxford: Butterworth Heinemann, pp. 222-242.

Leask, A. and Fyall, A., 2000. World Heritage Sites: Current Issues and Future Implications. In: Robinson, M., Evans, N., Long, P., Sharpley, R. and Swarbrooke, J., eds. Tourism and Heritage Relationships: Global, National and Local Perspectives. Reflections on International Tourism. Sunderland, England: Centre for Travel and Tourism in association with Business Education Publishers, pp. 287-300.

Beer, S., 2000. The dynamics of the international supply of beef and sheep meat to the UK. In: Nuffield Annual Report 2000. Nuffield Farming Scholarships Trust.

Conference or Workshop Item

McIntyre, C., 2000. Expectations from Interpersonal Interactions During the Consumption Process in Peripheral and Island Tourist Locations. In: 9th Nordic Tourism Research Conference, 12-14 October 2000, Research Centre of Bornholm, Denmark. (Unpublished)

Book

McIntyre, C., 2000. Relationship Marketing: Bournemouth University Continuing Professional Development Distance Learning Workbook. Bournemouth University.