A

Alford, P. and Karcher, K., 2001. The Endeavour Extranet: Building and Managing a B2B e-Community in the British and Irish Leisure Travel Industry. In: Sheldon, P., Wober, K, and Fesenmaier, D,, eds. Information & Communication Technologies in Tourism 2001: Proceedings of the International Conference in Montreal, Canada, 2001. Vienna, Austria: Springer, pp. 176-186.

Appiah-Adu, K., Fyall, A. and Singh, S., 2001. Marketing effectiveness and business performance in the financial services industry. Journal of Services Marketing, 15 (1), pp. 18-34.

Alford, P., 2001. eCRM in the Travel Industry. Travel & Tourism Analyst (1), pp. 57-76.

B

Buhalis, D. and Laws, E., 2001. Tourism Distribution Channels: practices, issues and transformations. London: Continuum.

Beer, S., 2001. Asia a global perspective. In: Annual Report 2001. Nuffield Farming Scholarships Trust, pp. 108-111.

Braham, B., 2001. A Conference Companion in Davos. Croner Catering Magazine (16), pp. 23-26.

Braham, B., 2001. The Extended PC. Croner Catering Magazine (16), pp. 11-14.

Braham, B., 2001. Size is Important. Croner Catering Magazine (16), pp. 5-6.

Braham, B., 2001. i-Mode rides to the rescue of M-Commerce. Croner Catering Magazine (16), pp. 15-19.

Beer, S., 2001. The Dynamics of the International supply of beef and sheep meat to the UK. East Sussex: Nuffield Farming Scholarships Trust.

Blake, A., Sinclair, M.T. and Sugiyarto, G., 2001. The Economy-Wide Effects of Foot-and-Mouth in the UK Economy. Discussion Paper. Tourism and Travel Research Institute. (Unpublished)

Beer, S., 2001. Food and society. In: Eastham, J., Sharples, E. and Ball, D., eds. Food supply chain management: issues for the hospitality and retail sectors. Oxford: Butterworth Heinemann, pp. 21-36.

Beer, S. and Fraser, S., 2001. Genetic modification: the ultimate food service technology. In: Edwards, J. S. A. and Hewedi, M. M., eds. Culinary arts and sciences III: global and national perspectives 2001. Poole: The Worshipful Company of Cooks Research Centre, Bournemouth University, pp. 88-98.

Beer, S. and Fraser, S., 2001. Genetic modification: the ultimate food service technology. In: Culinary Arts and Sciences III - Global and National Perspectives, 17-20 April 2001, University of Cairo, Egypt..

Blake, A., McKay, A. and Morrissey, O., 2001. The Impact on Uganda of Agricultural Trade Liberalisation. Discussion Paper. Centre for Research in Economic Development and International Trade, University of Nottingham. (Unpublished)

Buhalis, D. and Minghetti, V., 2001. Introduction: Information Communication Technologies, Tourism, Culture and Art. Information Technology & Tourism, 4 (2), pp. 75-76.

Buhalis, D. and Laws, E., 2001. Introduction: Tourism Distribution Channels: Practices, Issues and Transformations. In: Buhalis, D. and Laws, E., eds. Tourism Distribution Channels :Practices, Issues and Transformations. London: Continuum, pp. 3-7.

Blake, A., Durbarry, R., Sinclair, M.T. and Sugiyarto, G., 2001. Modelling Tourism and Travel Using Tourism Satellite Accounts and Tourism Policy and Forecasting Models. Discussion Paper. Tourism and Travel Research Institute. (Unpublished)

Buhalis, D., 2001. A New Era in Information Technology for Tourism. Turistica Trimestrale di Economia-Management-Marketing, 10 (3), pp. 83-96.

Beer, S., 2001. The New Five Freedoms: Which Way Food? In: Conference organised by the British Association, 8 November 2001, Bournemouth University. England. (Unpublished)

Buhalis, D. and Diamantis, D., 2001. Tourism Development and Sustainability on the Greek Archipelagos. In: Ioannides, D., Apostolopoulos, G. and Sonmez, S., eds. Mediterranean Islands and Sustainable Tourism Development: practices, management and policies. London: Continuum, pp. 143-170.

Buhalis, D. and Laws, E., 2001. Tourism Distribution Channels: Agendas for Future Research. In: Buhalis, D. and Laws, E., eds. Tourism Distribution Channels : Practices, Issues and Transformations. London: Continuum, pp. 371-376.

Buhalis, D., 2001. Tourism Distribution Channels: Practices and Processes. In: Buhalis, D. and Laws, E., eds. Tourism Distribution Channels: practices, issues and transformations. London: Continuum, pp. 7-32.

Buhalis, D., 2001. The Tourism Phenomenon- The New Tourist and Consumer. In: Wahab, S. and Cooper, C., eds. Tourism in the Age of Globalisation. London: Routledge, pp. 69-96.

Buhalis, D., 2001. Tourism in Greece: Strategic Analysis and Challenges. Current Issues in Tourism, 4 (5), pp. 440-480.

Beer, S., 2001. What Does the Customer Want? The Food Service Industry, How it Works and its Success in Reaching Consumers. In: The Furrow for the Future Conference, September 2001, Wiltshire College, Lackham, England.. (Unpublished)

Beer, S., 2001. The future of the food supply chain: a perspective looking up the chain. In: Eastham, J., Sharples, E. and Ball, D., eds. Food supply chain management: issues for the hospitality and retail sectors. Oxford: Butterworth Heinemann, pp. 304-309.

C

Creed, P. G., 2001. Cook-Chill Developments. In: Developments in Ready Meals Seminar (093G1), Leatherhead Food Research, 11 September 2001, Leatherhead, Surrey, England.. (Unpublished)

Creed, P. G., 2001. Chilling and freezing of prepared consumer foods. In: Sun, D. W., ed. Advances in food refrigeration. Leatherhead, Surrey: Leatherhead Publishing, pp. 438-471.

Curtin, S. C. and Shaw, G., 2001. Contesting Tourism Resorts: Resident Reactions and Behaviour. In: RGS/IBG Conference, 3 -5 January 2001, University of Plymouth, England. (Unpublished)

Cang, S. and Partridge, D., 2001. Determining the Number of Components in Mixture Models Using Williams’ Statistical Test. In: ICONIP 2001: 8th International Conference on Neural Information Processing, 14-18 November 2001, Shanghai, China.

Crowhurst, D. G. and Creed, P. G., 2001. The effect of cooking method and variety on the sensory quality of rice. Food Service Technology, 1 (3/4), pp. 133-140.

Creed, P. G., 2001. The potential of food service systems for satisfying consumer needs. Innovative Food Science and Emerging Technologies, 2 (3), pp. 219-227.

E

Edwards, J., Edwards, A. and Reeve, W. G., 2001. The Nutritional Content of Male Prisoners' Diet in the UK. Food Service Technology, 1 (1), pp. 25-33.

Edwards, J., Edwards, A. and Reeve, W. G., 2001. Feeding Male Prisoners in the UK. In: Culinary Arts and Sciences III, April 2001, Global and National Perspectives, Cairo, Egypt..

Edwards, J., 2001. Hospital Food Service -A USA Perspective. Journal of the Royal Society for the Promotion of Health, 121 (4), p. 209.

Edwards, J.R. and Rominger, O. E., 2001. Potential importance of consumer research for the Romanian agri-food market: a study of four different apple varieties. In: Culinary Arts and Science III - Global and National Perspectives, 17-20 April 2001, University of Cairo, Egypt..

G

Garrod, B., Fyall, A. and Leask, A., 2001. Scottish Visitor Attractions: Managing Visitor Impacts. Tourism Management, 23 (3), pp. 265-279.

Gyimothy, S. and Johns, N., 2001. Developing the Role of Quality. In: Drummond, S. and Yeoman, I., eds. Quality Issues in Heritage Visitor Attractions. Oxford: Butterworth-Heinemann, pp. 243-266.

Garrod, B. and Fyall, A., 2001. Turismo patrimonial: el problema de su definicion. Annals of Tourism Research, 3 (2), pp. 428-431.

H

Hartwell, H. and Edwards, J., 2001. Awareness amongst older people: the role of a community food initiative. In: UKPHA 9th Annual Public Health Forum, 27-29 March 2001, London. The Royal Society for the Promotion of Health,.

Hemmington, N., Bowen, D., Wickens, E. and Paraskevas, A., 2001. Consumer satisfaction research in tourism and hospitality. Oxford Centre for Tourism and Leisure Studies.

Hemmington, N. and Klenert, A., 2001. Customer feedback measurement techniques and their implications for hotels. International Journal of Customer Relationship Management, 4 (2), pp. 103-114.

Hartwell, H. and Edwards, J., 2001. A comparative analysis of the plated and cafeteria hospital catering systems. In: UKPHA 9th Annual Public Health Forum, 27-29 March 2001, London. The Royal Society for the Promotion of Health..

Hartwell, H. and Edwards, J., 2001. A preliminary assessment of two hospital food service systems using parameters of food safety and consumer opinion. Journal of the Royal Society for the Promotion of Health, 121 (4), pp. 236-242.

I

Imrie, R. and Fyall, A., 2001. Independent mid-market UK hotels: marketing strategies for an increasingly competitive environment. Journal of Vacation Marketing, 7 (1), pp. 63-74.

J

Johns, N., 2001. Importance-Performance Analysis Using the Profile Accumulation Technique. The Service Industries Journal, 21 (3), pp. 49-63.

Johns, N., 2001. Computerized Yield Management Systems: Lessons From the Airline Industry. In: Ingold, A., McMahon-Beattie, U. and Yeoman, I., eds. Yield Management: Strategies for the Service Industries. London: Thomson Learning, pp. 140-148.

Jensen, T. and Wanhill, S., 2001. Tourism's taxing times: value added tax in Europe and Denmark. Tourism Management, 23 (1), pp. 67-79.

Johns, N., 2001. Mythological Analysis of Boating Tourism. Annals of Tourism Research, 28 (2), pp. 334-359.

Johns, N. and Gyimothy, S., 2001. Mythological Analysis of Visitor Images in Legoland, Billund. In: 10th Nordic Tourism Research Conference, 18–20 October 2001, Vaasa, Finland. (Unpublished)

Johns, N. and Kivela, J., 2001. Perceptions of the First Time Restaurant Customer. Food Service Technology, 1 (1), pp. 5-11.

Johns, N. and Kivela, J., 2001. Perceptions of the First Time Restaurant Customer. In: ICCAS 01:Third International Conference of Culinary Arts and Sciences, April 2001, University of Cairo, Egypt. (Unpublished)

K

Kingham, S., Dickinson, J. E. and Copsey, S., 2001. Travelling to work: will people move out of their cars. Transport Policy, 8 (2), pp. 151-160.

Kweka, J., Morrissey, O. and Blake, A., 2001. Is Tourism a Key Sector in Tanzania?: Input-Output Analysis of Income, Output, Employment and Tax Revenue. Discussion Paper. Tourism and Travel Research Institute. (Unpublished)

L

Ladkin, A., 2001. Career analysis: a case study of hotel general managers in Australia. Tourism Management, 23 (4), pp. 379-388.

Lee-Ross, D. and Johns, N., 2001. Globalisation, Total Quality Management and Service in Tourism Destination Organizations. In: Wahab, S. and Cooper, C., eds. Tourism in the Age of Globalisation. London: Routledge, pp. 242-257.

Leask, A., Harvey, K. and Fyall, A., 2001. Revenue Management Practice in Scottish and Canadian Visitor Attractions: An International Comparison. Tourism Insights, March, A131-A138.

Leask, A. and Fyall, A., 2001. Scottish Visitor Attractions: Revenue Management Trends and Issues. Tourism Insights, Januar, A105-A112.

Lugosi, P., 2001. Inside or out: consumer satisfaction and the appropriation of social space in hospitality consumption. In: Hemmington, N., Bowen, D., Wickens, E. and Paraskevas, A., eds. Consumer satisfaction research in tourism and hospitality. Oxford, England: Oxford Centre for Tourism and Leisure Studies, pp. 77-86.

Ladkin, A. and Whitfield, J.E., 2001. The International MICE Industry: Challenges for Research. In: CAUTHE Australian Tourism and Hospitality Research Conference, 7-10 February 2001, University of Canberra, Australia..

Lugosi, P., 2001. Myth, Meaning and Spaces of Consumption: Qualitative Methods and Hospitality Research. In: 10th CHME Annual Hospitality Research Conference, April 2001, South Bank University, London. (Unpublished)

Leask, A. and Whitfield, J.E., 2001. UK Conference Venues - Past, Present and Future. In: The Convention/EXPO Summit 1X, 4-6 February 2001, Las Vegas, USA.

Leask, A. and Fyall, A., 2001. World heritage site designation: future implications from a United Kingdom perspective. Tourism Recreation Research, 26 (1), pp. 55-64.

M

Miller, L. R., Dickinson, J. E. and Pearlman-Hougie, D. J., 2001. Quiet enjoyment in the National Parks of England and Wales: public understanding of the term and its influence on attitudes towards recreational activities. Leisure Studies, 20 (1), pp. 19-40.

Mann, T., Reeve, W. G. and Creed, P. G., 2001. The effect of branding level and retailer on student consumers' perceptions of food quality. In: Culinary Arts and Science III - Global and National Perspectives, 17-20 April 2001, University of Cairo, Egypt.

O

O'Connor, P., Buhalis, D. and Frew, A., 2001. The Transformation of Tourism Distribution Channels Through Information Technology. In: Buhalis, D. and Laws, E., eds. Tourism Distribution Channels : Practices, Issues and Transformations. London: Continuum, pp. 332-350.

S

Sripun, M. and Ladkin, A., 2001. Total quality management and tourism and hospitality education: the case of Thailand. Journal of Quality Assurance in Hospitality and Tourism, 2 (1/2), pp. 89-103.

V

Vaughan, D. R., 2001. Images of a museum. Museum Management and Curatorship, 19 (3), pp. 253-268.

Vaughan, D. R. and Jolley, A., 2001. So You Wannabe an e-learning Star, Teacher, Facilitator. In: Annual conference of the Association of Tourism in Higher Education (ATHE): Shaping the Future of Your Subject Association, 6 - 7 November 2001, Hilton Bromsgrove, Bromsgrove, Worcestershire, England. (Unpublished)

Vaughan, D. R., Edwards, J.R. and Rominger, O. E., 2001. UK Tourists' Perceptions of Rural Romania as a Holiday Destination. In: Conference on New Direction in Managing Rural Tourism and Leisure: local impacts, global trends : conference proceedings, 5-8 September 2001, Scottish Agricultural College, Ayr, Scotland.