A

Alford, P., 2004. Critical Theory -- An Alternative Solution to IT Planning Implementation Problems in Tourism. In: Frew, A. J., ed. ENTER 11: Information & Communication Technologies in Tourism Conference 2004: Proceedings of the International Conference in Cairo, Egypt, 2004. Vienna, Austria: Springer, pp. 271-282.

B

Blake, A., 2004. UK Tourism Satellite Account -First Steps Project English Regions. Discussion Paper. Department for Culture, Media and Sport. (Unpublished)

Buhalis, D., 2004. eAirlines: Strategic and Tactical use of ICTs in the Airline Industry. Information & Management, 41 (7), pp. 805-825.

Bastakis, C., Buhalis, D. and Butler, R., 2004. The Perception of Small and Medium Sized Tourism Accommodation Providers on the Impacts of the Tour Operators' Power in Eastern Mediterranean. Tourism Management, 25 (2), pp. 151-170.

Beer, S., 2004. Cooking with local food. In: Dorchester Agricultural Show, 2004, Dorchester, Dorset, England. (Unpublished)

Beer, S., 2004. Cooking with local food. In: Devon County Show., 2004, Exeter, Devon, England. (Unpublished)

Blake, A., Sinclair, M.T., Sugiyarto, G., Campos Soria, J. A. and Gooroochurn, N., 2004. Productivity in UK Tourism. Discussion Paper. Department for Culture, Media and Sport. (Unpublished)

Blake, A., 2004. The Structure of the Moffat Scenario CGE Model. Discussion Paper. Tourism and Travel Research Institute. (Unpublished)

Blake, A., Durbarry, R., Eugenio-Martin, J. L., Gooroochurn, N., Hay, B., Lennon, J., Sugiyarto, G., Sinclair, M.T. and Yeoman, I., 2004. Tourism In Scotland: The Moffat Model for Tourism Forecasting and Policy in Complex Situations. Discussion Paper. Tourism and Travel Research Institute. (Unpublished)

Buhalis, D. and Deimezi, R., 2004. eTourism Developments in Greece. International Journal of Tourism and Hospitality Research, 5 (2), pp. 103-130.

C

Cang, S. and Partridge, D., 2004. Feature Ranking and Best Feature Subset Using Mutual Information. Neural Computing and Applications, 13 (3), pp. 175-184.

Calver, S.J. and Johnston, N., 2004. 'Hertfordshire's Heritage for All' -Audience development and access plan. Project Report. Poole, England: Bournemouth University.

Cang, S. and Yu, H., 2004. Cluster Analysis for Multi-class with High-Dimensional Data. In: International Conference of Institute of Automation, 2004, UK.

Costa, C. and Moital, M., 2004. The Development of a Systematic Approach to Government Involvement in International Tourist Events. Journal of Tourism and Development, 1 (2), pp. 68-78.

Curtin, S. C., 2004. Nature, wild animals and tourism: an experiential view. In: CAUTHE Australian Tourism and Hospitality Research Conference, 10-13 February 2004, Brisbane, Australia..

Curtin, S. C. and Wilkes, K., 2004. Typologies, Issues and Management Dilemmas of British Wildlife Tour Operators. In: Tourism: State of the Art II Conference, 27-30 June 2004, University of Strathclyde, Glasgow. (Unpublished)

Curtin, S. C., 2004. Wildlife Tourism in the UK: Opportunities, Networks and Partnerships. In: ATLAS Annual Conference Networking and Partnerships in Destination Development and Management, 4-6 April 2004, Naples, Italy. (Unpublished)

D

Diacon, S., O'Brien, C. and Blake, A., 2004. The Economic Value of Non-Life Insurance. Discussion Paper. Association of British Insurers. (Unpublished)

Dickinson, J. E., Calver, S.J., Watters, K. and Wilkes, K., 2004. Journeys to heritage attractions in the UK: a case study of National Trust property visitors in the South West. Journal of Transport Geography, 12 (2), pp. 103-113.

Dickinson, J. E., 2004. Social constructions of tourism and local travel: implications for mobility in a rural tourism context. In: MacLellan, R., ed. Tourism: state of the art II: proceedings of a conference 27-30 June 2004, Glasgow. Glasgow: University of Strathclyde. Scottish Hotel School.

Dickinson, J. E., 2004. Social representations of rural tourism: coping with tourism in a sensitive rural setting. In: Tourism, Politics and Democracy Conference, 2004, University of Brighton, UK.

Daengbuppha, J., Hemmington, N. and Wilkes, K., 2004. Using grounded theory approach: theoretical and practical issues in modelling heritage visitor experience. In: New Zealand Tourism and Hospitality Research Conference, 8-10 December 2004, Victoria University of Wellington, New Zealand..

E

Edwards, J. and Hartwell, H., 2004. A comparison of energy intake between eating positions in a NHS hospital - a pilot study. Appetite, 43 (3), pp. 323-325.

Edwards, J.R., Fernandes, C. and Matos, O., 2004. Engaging the community and the visitor with the cultural language. In: ATLAS Annual Conference Networking and Partnerships in Destination Development and Management, 4-6 April 2004, Naples, Italy.

Edwards, J., 2004. A food service perspective for the meal. Food Quality and Preference, 15 (7-8), pp. 903-904.

Edwards, J.R., Moital, M. and Vaughan, D. R., 2004. The impacts of Mega-events: the case of EXPO '98 - Lisbon. In: Robinson, M. and Long, P., eds. Tourism and cultural festivals and events: marketing, management and development. Sunderland: Business Education Publishers, pp. 195-215.

Edwards, J.R., Moital, M. and Vaughan, D. R., 2004. The impacts of mega-events on tourism: the case of EXPO '98 in Lisbon. In: Journeys of Expression: Cultural Festival/Events and Tourism Conference, 6-9 February 2004, International Festival and Events Association, Bonn, Germany.. (Unpublished)

F

Fyall, A. and Garrod, B., 2004. Tourism marketing: a collaborative approach. Clevedon: Channel View Publications.

Fyall, A., 2004. Book Review: A Handbook of Cultural Economics, by Ruth Towse. 2003. International Journal of Heritage Studies, 10 (5), pp. 479-481.

Fyall, A. and Garrod, B., 2004. From competition to collaboration in the tourism industry. In: Theobald, W.F., ed. Global tourism - Third Edition. Oxford: Butterworth Heinemann, pp. 52-73.

Fox, D. and Edwards, J.R., 2004. The Role of Cognitions in the Leisure and Tourism Motivation Process, with Reference to Gardens. In: Tourism and Literature: Travel, Imagination and Myth Conference, 22-26 July 2004, Harrogate, England. (Unpublished)

Fletcher, J. and Fyall, A., 2004. School vacation patterns and their impact on tourism. In: MacLellan, R., ed. Tourism: state of the art II: proceedings of a conference 27-30 June 2004, Glasgow. Glasgow: University of Strathclyde. Scottish Hotel School.

Fyall, A. and Garrod, B., 2004. Sustainable tourism: towards a methodology for implementing the concept. In: Williams, S., ed. Tourism. London: Routledge.

G

Garrod, B. and Fyall, A., 2004. Revisiting Delphi: the Delphi technique in tourism research. In: Ritchie, B.W., Burns, P. and Palmer, C., eds. Tourism research methods: integrating theory and practice. Wallingford: CABI Publishing, pp. 85-98.

H

Hemmington, N., Bowen, D., Wickens, E. and Paraskevas, A., 2004. Satisfying the basics: reflections from a consumer perspective of attractions management at the Millennium Dome, London. International Journal of Tourism Research, 7 (1), pp. 1-10.

Hartwell, H., 2004. Patient experience, nutritional uptake and satisfaction with hospital food services. PhD Thesis (PhD). Bournemouth University.

Hewlett, D., Fyall, A. and Edwards, J.R., 2004. Beyond the rhetoric of visitor management in transboundary protected areas: the case of Peneda-Geres. International Journal of Tourism Research, 6 (6), pp. 381-395.

Hayman, K. and Lorman, A., 2004. Graduate Training Schemes have demonstrably accelerated promotion patterns. Career Development International, 9 (2), 123 -141.

Hayman, K., 2004. KTP - Technology for Your Company. Consumer Sciences Today, 5 (4).

J

Johns, N., Avic, T. and Karatepe, O. M., 2004. Measuring Service Quality of Travel Agents: Evidence From Northern Cyprus. Service Industries Journal, 24 (3), pp. 82-100.

L

Lee, S. H., Kim, Y. P., Hemmington, N. and Yin, D., 2004. Competitive service quality improvement (CSQI): a case study in the fast-food industry. Journal of Food Service Technology, 4 (2), pp. 75-84.

Leask, A., Garrod, B. and Fyall, A., 2004. Managing visitor attractions: a comparison of international practice. In: Tourism: State of the Art II, 27-30 June 2004, Glasgow. University of Strathclyde..

Ladkin, A., 2004. The characteristics of and demand for conferences: an investigation into the conference activities of UK companies. In: MacLellan, R., ed. Tourism: state of the art II: proceedings of a conference 27-30 June 2004, Glasgow. Glasgow: University of Strathclyde. Scottish Hotel Schoo.

Ladkin, A., 2004. The life and work history methodology: a discussion of its potential use for tourism and hospitality research. In: Phillimore, J. and Goodson, L., eds. Qualitative research in tourism. Routledge, pp. 236-254.

M

Morgan, C.W., Blake, A. and Poyago-Theotoky, J.A., 2004. The Management of Technological Innovation: Lessons from Case Studies in the UK Food and Drink Industry. International Journal of Biotechnology, 5 (3-4), pp. 334-353.

Morrison, A., Lynch, P. and Johns, N., 2004. International Tourism Networks. International Journal of Contemporary Hospitality Management, 16 (3), pp. 197-202.

P

Peters, M. and Buhalis, D., 2004. Small Family Hotel Businesses: The Need for Education and Training. Journal of Education and Training, 46 (8-9), pp. 406-416.

R

Reddy, M. V., 2004. Evolving Tourism Sustainability Indicators for the Andaman and Nicobar Islands, India. In: Association of American Geographers’ 100th Annual Conference , 13 –19 March 2004, Philadelphia, USA.. (Unpublished)

Robbins, D. K., 2004. Book Review: Ocean Travel and Cruising -A Cultural Analysis by Berger A. A. Journal of Tourism & Cultural Change, 2 (3), pp. 202-205.

Reddy, M. V., 2004. Community based sustainable ecotourism: the case of the Andaman and Nicobar Islands. Project Report. London: Royal Geographic Society. (Unpublished)

Robbins, D. K., 2004. Cruise Shipping in UK and Northern Europe: Development Opportunity or Illusion. In: Tourism State of the Art II, 27-30 June 2004, University of Strathclyde, Glasgow, Scotland.

Robbins, D. K., 2004. The Relationship Between Scheduled Transport Operations and the Development of Tourism Markets: A Case Study of Island Destinations. In: European Transport Conference, 4-6 October 2004, Strasbourg.

Robbins, D. K. and Westlake, J., 2004. Transportation. In: Cooper, C., Fletcher, J., Fyall, A., Gilbert, D. and Wanhill, S., eds. Tourism Principles and Practice (Third Edition). Harlow: Pearson, pp. 460-500.

S

Silva, G., Edwards, J.R. and Vaughan, D. R., 2004. The role of partnership in the success of rural tourism enterprises. In: ATLAS Annual Conference Networking and Partnerships in Destination Development and Management, 4-6 April 2004, Naples, Italy.

T

Tosun, C. and Fyall, A., 2004. An evaluation of the marketing orientation of four and five star hotels. In: EuroCHRIE, 3-7 November 2004, Ankara, Turkey..

V

Vaughan, D. R. and Edwards, J.R., 2004. OPTOUR:Opportunities and Barriers to the Development of Rural Tourism in Selected Eastern European Countries. Project Report. European Commission Research DG.

Vaughan, D. R. and Andriotis, K., 2004. The tourism workforce and policy: exploring the assumptions using Crete as the case study. Current Issues in Tourism, 7 (1), pp. 66-87.

Vaughan, D. R., Moital, M. and Edwards, J.R., 2004. The use of electronic commerce by the Portuguese tourism industry. In: Gouveia, L., ed. Readings in information society. Portugal: Universidade Fernando Pessoa University Press, pp. 261-288.

W

Witt, S.F., Song, H. and Wanhill, S., 2004. Forecasting tourism generated employment: the case of Denmark. Tourism Economics, 10 (2), pp. 167-176.

Wilkes, K., Brown, B., Rowe, J., Shobrook, I., Tunbridge, S. and Hanson, J., 2004. Designing the future: partnerships in practice. In: Brennan, L. and Gosling, D., eds. Making foundation degrees work: nine case studies reflecting the experience of SEEC institutions of implementing foundation degrees. London: SEEC, pp. 101-124.

Wanhill, S., 2004. Government assistance for tourism SMEs: from theory to practice. In: Thomas, R., ed. Small firms in tourism: international perspectives. Amsterdam: Elsevier Science.

Wanhill, S., 2004. Investment. In: Jenkins, J. and Pigram, J., eds. Encyclopedia of leisure and outdoor recreation. Routledge [an imprint of Taylor & Francis Books Ltd].

Wanhill, S., 2004. School vacations and seasonality. In: MacLellan, R., ed. Tourism: state of the art II: proceedings of a conference 27-30 June 2004, Glasgow. Glasgow: University of Strathclyde. Scottish Hotel School.

Wanhill, S., 2004. Tourism project appraisal and management. In: Barbosa, L. and Zouain, D., eds. Gestao em turismo, hotelaria e entretenimento: experiencias publicas e praticas privadas. Sao Paulo, Brazil: Aleph Publicacoes e Assessoria Pedagogica, pp. 351-377.