Foy, M., Spencer, C. and Ball, D., 2002. Access and Identity: delivering HE in the FE environment. Relay (54), pp. 9-11.

Ball, D. and Earl, C., 2002. Outsourcing and externalisation: current practice in UK libraries, museums and archives. Journal of Librarianship and Information Science, 34 (4), pp. 197-206.

Beard, J. and Madge, B., 2002. Healthinfo4U: an interim report on the British Library Concord Project No. 6. June 2001 - December 2002. In: Thinking globally - acting locally: 8th European Conference of Medical and Health Libraries, 15-21 Sep 2002., Cologne. (Unpublished)

Beard, J. and Mclean, F., 2002. Healthinfo4U - offering access to professional health information via public libraries. He@lth Information on the Internet, 26 (1), pp. 10-11.

Ball, D., 2002. Consortium purchase of electronic resources by public libraries in England: intelligence gathering for Resource: stage one. Project Report. London: Resource.

Ball, D., 2002. Price and competition: consortial strategies for procuring information. In: Managing University Libraries, 26-27 August 2002, Paris, France.

Holland, M., 2002. Tools and techniques for locating, retrieving and storing electronic text. In: Daymon, C. and Holloway, I., eds. Qualitative Research Methods in Public Relations and Marketing communications. London: Routledge, pp. 47-68.

Dale, P., 2002. Using mentoring groups for Talis circulation training at Bournemouth University Library. Personnel, Education and Training Group, 19 (2), pp. 15-18.

Dale, P., 2002. Using worksheets to encourage independent learning by staff in an academic library: a case study. Library Management, 23 (8/9), pp. 394-402.

Holland, M., 2002. The delivery of library and information skills at Bournemouth Media School, Bournemouth University: current practice and future developments. Other. Bournemouth: Bournemouth University. (Unpublished)

Ball, D., Barton, D., Earl, C. and Dunk, L., 2002. A study of outsourcing and externalisation by libraries with additional reference to the museums and archives domains. Project Report. Bournemouth, UK: Bournemouth University.