Article

Tosun, C., 2004. Expected nature of community participation in tourism development. Tourism Management, 27 (3), pp. 493-504.

Howard, P., 2004. Spatial planing for landscape: Mapping the pitfalls. Landscape Research, 29 (4), pp. 423-434.

Kim, Y. P., Lee, S. H., Hemmington, N. and Yun, D. K., 2004. Competitive service quality improvement (CSQI): a case study in the fast-food industry. Journal of Food Service Technology, 4 (2), pp. 75-84.

Hayman, K. and Lorman, A., 2004. Graduate Training Schemes Have Demonstrably Accelerated Promotion Patterns. Career Development International, 9 (2), pp. 123-141.

Wanhill, S., 2004. A night at the Savonlinna Opera Festival. Muuttuva Matakailu, 4, pp. 11-22.

Monograph

Vogt, C. A., Nicholls, S. and Jun, S. H., 2004. US-12 Historic Heritage Trail Marketing Plan. Technical Report. Michigan, USA: US-12 Heritage Trail Council and the SmithGroup JJR. (Unpublished)

Conference or Workshop Item

Jun, S. H., Vogt, C. A. and MacKay, K. J., 2004. The role of web-based planning and purchasing behaviors in pretrip contexts. In: 35th Annual Travel and Tourism Research Association Conference, June 2004, Montreal, Canada.

Jun, S. H., Vogt, C. A. and MacKay, K. J., 2004. Consistency of behaviors between pretrip information search and pretrip purchase across travel products and two nationalities. In: 12th Annual Graduate Student Leisure Research Symposium, March 2004, Waterloo, Canada.

Jun, S. H. and Vogt, C. A., 2004. Residents’ attitudes toward target markets and tourism development in Valdez, Alaska: A comparison of residents’ perceptions of tourist impacts on the economy and quality of life. In: 16th Annual Northeast Recreation Research Symposium, March 2004, Bolton Landing, NY, USA.

Vogt, C. A., Pennington-Gray, L. and Jun, S. H., 2004. What is Benchmarking? In: Benchmarking Forum, March 2004, Texas A&M University, College Station, TX, USA.

Jun, S. H., Vogt, C. A. and Nicholls, S., 2004. Cultural and natural resource protection: The role of heritage routes in Michigan’s land use future. In: Michigan Land Use Summit, February 2004, East Lansing, MI, USA.