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Web users' information retrieval methods and skills.

Bond, C. S., 2004. Web users' information retrieval methods and skills. Online Information Review, 28 (4), 254-259.

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DOI: 10.1108/14684520410553741


When trying to locate information on the Web people are faced with a variety of options. This research reviewed how a group of health related professionals approached the task of finding a named document. Most were eventually successful, but the majority encountered problems in their search techniques. Even experienced Web users had problems when working with a different interface to normal, and without access to their favourites. No relationship was found between the number of years' experience Web users had and the efficiency of their searching strategy. The research concludes that if people are to be able to use the Web quickly and efficiently as an effective information retrieval tool, as opposed to a recreational tool to surf the Internet, they need to have both an understanding of the medium and the tools, and the skills to use them effectively, both of which were lacking in the majority of participants in this study.

Item Type:Article
Uncontrolled Keywords:Information retrieval, Internet, worldwide web
Group:Faculty of Health & Social Sciences
ID Code:1504
Deposited By: Ms MJ Bowden
Deposited On:10 May 2007
Last Modified:14 Mar 2022 13:07


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