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Electronic health information and long term conditions.

Hewitt-Taylor, J. and Bond, C. S., 2012. Electronic health information and long term conditions. British Journal of Healthcare Management, 18 (12), 623 - 627.

Full text available as:

2013 JHT CSB bjhcmanagement.pdf - Accepted Version


DOI: 10.12968/bjhc.2012.18.12.623


This article discusses the increasing availability of health-related information, and the impact that this can have for people with long-term conditions’ expectations of healthcare providers. The article suggests a framework for decision making about the role that healthcare staff should play in the information searching, retrieval, and synthesis activities which people with long-term conditions engage in. The framework is based on a series of decisions related to: perceptions of ownership of long-term conditions; whether intermediatory or apomediatory approaches to information management are deemed to be most appropriate; and, as a result of these considerations, what, if any, place healthcare staff should take in the process of patients searching or and interpreting information about long-term health needs. These decisions will enable healthcare providers to plan services based on clear decision pathways, and to clarify to all concerned what are deemed to be reasonable expectations of health service provision.

Item Type:Article
Group:Faculty of Health & Social Sciences
ID Code:21643
Deposited By: Symplectic RT2
Deposited On:12 Jan 2015 14:06
Last Modified:14 Mar 2022 13:50


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