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MARAM: Tool Support for Mobile App Review Management.

Iacob, C., Faily, S. and Harrison, R., 2016. MARAM: Tool Support for Mobile App Review Management. In: 8th EAI International Conference on Mobile Computing, Applications and Services, 30 November-1 December 2016, Cambridge, UK.

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Available under License Creative Commons Attribution Non-commercial No Derivatives.


DOI: 10.4108/eai.30-11-2016.2266941


Mobile apps today have millions of user reviews available online. Such reviews cover a large broad of themes and are usually expressed in an informal language. They pro- vide valuable information to developers, such as feature re- quests, bug reports, and detailed descriptions of one’s in- teraction with the app. Due to the overwhelmingly large number of reviews apps usually get associated with, manag- ing and making sense of reviews is difficult. In this paper, we address this problem by introducing MARAM, a tool de- signed to provide support for managing and integrating on- line reviews with other software management tools available, such as GitHub, JIRA and Bugzilla. The tool is designed to a) automatically extract app development relevant infor- mation from online reviews, b) support developers’ queries on (subsets of ) the user generated content available on app stores, namely online reviews, feature requests, and bugs, and c) support the management of online reviews and their integration with other software management tools available, namely GitHub, JIRA or Bugzilla.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Online reviews; mobile applications; querying
Group:Faculty of Science & Technology
ID Code:24863
Deposited By: Symplectic RT2
Deposited On:17 Oct 2016 14:51
Last Modified:14 Mar 2022 13:59


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