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Understanding collaborative innovation from a dynamic capabilities perspective.

Alford, P. and Duan, Y., 2018. Understanding collaborative innovation from a dynamic capabilities perspective. International Journal of Contemporary Hospitality Management, 30 (6), 2396-2416.

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DOI: 10.1108/IJCHM-08-2016-0426

Abstract

Abstract Purpose – This paper aims to understand the key factors affecting collaborative innovation in a destination management organisation from a dynamic capability perspective. Design/methodology/approach – An in-depth case study was conducted, using semistructured interviews with the CEO and Chairman of the DMO and internal DMO documents from 2011-2016. Thematic analysis was carried out on the data both deductively, with generic themes identified and informed by theory, and inductively, where detailed sub-themes were developed from the data. Findings –The success of innovation in the context of a DMO depends on having a strong base of microfoundations that underpin the DMO’s capabilities to sense and seize opportunities and reconfigure its assets for competitive advantage. Collaboration with the key players in the sector has been the essential elements of these microfoundations. Research limitations/implications – This study has been conducted within a single DMO case study. Future research should test the proposed models in different types of organisation and collaborative contexts. Practical implications – The proposed dynamic capability framework helps managers to achieve collaborative innovation, leading to competitive advantage through better development of relevant capabilities. Originality/value – The study represents a first attempt to understand the key factors enabling successful collaborative innovation in the context of DMOs, from a dynamic capability perspective. The unique opportunity of accessing information and witnessing the changes in a DMO over a period of five years enabled the authors to gain in-depth insights and comprehensive understanding as to why and how a UK DMO has been successful in enhancing its business performance through a successful collaborative innovation.

Item Type:Article
ISSN:0959-6119
Uncontrolled Keywords:Innovation ; collaboration ; dynamic capability ; microfoundations ; destination management organisations
Group:Bournemouth University Business School
ID Code:29645
Deposited By: Symplectic RT2
Deposited On:04 Sep 2017 11:32
Last Modified:14 Mar 2022 14:06

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