Problem-Oriented Conceptual Model and Ontology for Enterprise e-Recruitment.

Abstract

Internet-led labour market has become so competitive forcing many organisations from different sectors to embrace e-recruitment. However, realising the value of the e-recruitment from a Requirements Engineering (RE) analysis perspective is challenging. The research is motivated by the results of a failed e-recruitment project as a case study by focusing on the difficulty of scoping and representing recruitment problem knowledge to systematically inform the RE process towards an e-recruitment solution specification. In this paper, a Problem-Oriented Conceptual Model (POCM) supported by an Ontology for Recruitment Problem Definition (Onto-RPD) for contextualisation of the enterprise e-recruitment problem space is presented. Inspired by Soft Systems Methodology (SSM), the POCM and Onto-RPD are produced based on the detailed analysis of three case studies: (1) Secureland Army Enlistment, (2) British Army Regular Enlistment, and (3) UK Undergraduate Universities and Colleges Admissions Service (UCAS). The POCM and the ontology are demonstrated and evaluated by a focus group against a set of criteria. The evaluation showed a valuable contribution of the POCM in representing and understanding the recruitment problem and its complexity.