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Eliciting Persona Characteristics for Risk Based Decision Making.

M'manga, A., Faily, S., McAlaney, J., Williams, C., Kadobayashi, Y. and Miyamoto, D., 2018. Eliciting Persona Characteristics for Risk Based Decision Making. In: 32nd International BCS Human Computer Interaction Conference, 2-6 July 2018, Belfast, UK.

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Personas are behavioural specifications of archetypical users in Human Factors Engineering and User Interaction research aimed at preventing biased views system designers may have of users. Personas are therefore nuanced representations of goals and expectations that should be addressed when designing systems. Previous work has shown how personas may be validated by grounding in qualitative models; however, more evidence is needed on the applicability for grounding models in risk decision making research. We present an approach for eliciting persona characteristics for risk-based decision making by using Observe Orient Decide Act (OODA) as a modelling baseline. The approach illustrates how modelling personas based on decision makers’ understanding of risk facilitates designing for risk and uncertainty.

Item Type:Conference or Workshop Item (Poster)
Uncontrolled Keywords:User-centred design; Personas; Risk-based decision making; Security
Group:Faculty of Science & Technology
ID Code:30913
Deposited By: Symplectic RT2
Deposited On:26 Jun 2018 08:47
Last Modified:14 Mar 2022 14:11


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