Analysis and Design of an Information System for Blood Component Donations.

Abstract

In the UK, NHS Blood and Transplant (NHSBT) administers the blood and transplantation service to National Health Service (NHS), overseeing blood collection in England and transplant facilities in the United Kingdom. This research focuses on improving blood component donations by using an information system. This paper presents system analysis and user interface design of an information system for blood component donations to improve the current process. The software system requirements were gathered via a focus group consisting of employees from a Blood Donation Centre in the UK. The problem space in the component donation process was analysed and human factors has been explored for potential users of the component donation information system. Both low-fidelity and high-fidelity designs have been designed where interactive user interfaces have been made on Adobe XD tool. Usability evaluation has been performed with potential users from the focus group using a cognitive walk through to examine usability concerns and user experience of the design prototype. Conclusions and future work have been presented for potential further research opportunities.