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Developing an AI-powered UX Research Point of View (POV).

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Dogan, H., Giff, S., Barsoum, R. and Dix, A., 2026. Developing an AI-powered UX Research Point of View (POV). In: Conference on Human Factors in Computing Systems (CHI'26), 13-17 April 2026, Barcelona, Spain, 1.

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Official URL: https://chi2026.acm.org/

DOI: 10.1145/3772363.37787

Abstract

User Experience Research (UXR) Points of View (POVs) distil complex data into actionable insights for product strategy and design, providing a focused perspective on user needs, pain points, and motivations, enabling teams to make informed decisions. This workshop aims to integrate Generative AI into every level of the UXR POV pyramid Framework (https://www.uxrpovplaybook.com/) to equip UX Practitioners with the essential tools needed to develop and articulate a persuasive PoV. The workshop will guide participants in utilizing Generative AI tools to establish a plan/roadmap for defining a POV; leverage plays and best practice cards that support the journey through the UXR framework; and develop a clear, structured POV narrative. The proposed workshop will provide exemplar case studies where AI will be utilized in conjunction with the UXR playbook to offer an opportunity for HCI researchers, and UX professionals to define their Point of View.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:User Experience Research; Points of View; Generative AI; Playbook; Insight Generation
Group:Faculty of Media, Science and Technology
ID Code:42019
Deposited By: Symplectic RT2
Deposited On:20 May 2026 15:24
Last Modified:20 May 2026 15:24

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