The perceptions of e-HR outcomes and line managers: a study in three UK based subsidiaries of global organisations.

Abstract

Conducted within the UK-based subsidiaries of three global organizations, this research examines the perceived outcomes experienced by HR managers and line managers associated with the proposed implementation, and actual use, of e-HR. The research settings are the UK operations of Cable & Wireless Global, Schlumberger and T-Mobile. Both qualitative and quantitative data are used in a multiple case study approach, which leads to the development of a theoretical framework that attempts to illustrate the relationship linking HR strategy with e-HR outcomes. These data provide partial support for the model's validity but also show the need for a more dynamic understanding of the links between e-HR variables and the importance of context in explaining differences between line managers' acceptance of e-HR. This research attempts to bridge academia and practice; to provide new academic insights into the world of e-HR and to translate this in ways that allow a useful contribution to practice.