Xu, L. and de Vrieze, P. T., 2009. Business Process Outsourcing Modeling. In: Khosrow-Pour, M., ed. Consumer Behavior, Organizational Development, and Electronic Commerce: Emerging Issues for Advancing Modern Socioeconomies. Idea Group Publishing, pp. 188-206.
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DOI: 10.4018/978-1-60566-126-1.ch011
Abstract
Organizations in the new millennium face relentless pressure to perform better, faster and cheaper, while maintaining high level of guaranteed results. To remain competitive, enterprises have to integrate their business processes with those of their customers, suppliers and business partners. Increasing collaboration is not only relevant within a global multi-national enterprise, but also considering the organization and its relationship to and business processes with its business partners. While standards and technologies make it possible for business partners to exchange information, collaborate and carry out business transaction in a pervasive Web environment, there is however very limited research activity on modeling business process outsourcing underlying semantics. In this chapter, we demonstrate that an in-house business process that has been gradually outsourced to third-parties and analyze how task delegations cause commitments between multiple business parties. Finally we provide process semantics for modeling multi-party business process outsourcing.
| Item Type: | Book Section |
|---|---|
| ISBN: | 9781605661261 |
| Series Name: | Advances in Electronic Commerce |
| Number of Pages: | 410 |
| Series Name: | Advances in Electronic Commerce |
| Subjects: | Generalities > Computer Science and Informatics |
| Group: | School of Design, Engineering & Computing > Software Systems Research Centre |
| ID Code: | 13590 |
| Deposited By: | Dr. Lai Xu |
| Deposited On: | 07 Apr 2010 13:21 |
| Last Modified: | 07 Mar 2013 15:24 |
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