Migrant networks, language learning and tourism employment.

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Janta, H., Lugosi, P., Brown, L. and Ladkin, A., 2012. Migrant networks, language learning and tourism employment. Tourism Management, 33 (2), pp. 431-439.

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Official URL: http://www.sciencedirect.com/science/article/pii/S...

DOI: 10.1016/j.tourman.2011.05.004

Abstract

This paper examines the relationship between migrants’ social networks, the processes of language acquisition and tourism employment. Data collected using netnography and interviews are used to identify the strategies that Polish workers in the UK use to develop their language skills. The paper highlights the roles played by co-workers, co-nationals and customers in migrants’ language learning, both in the physical spaces of work and the virtual spaces of internet forums. It also shows how migrant workers exchange knowledge about the use of English during different stages of their migration careers: prior to leaving their country of origin and getting a job, during their employment and after leaving their job. Implications for academic inquiry and human resource management practice are outlined.

Item Type:Article
ISSN:0261-5177
Uncontrolled Keywords:EU enlargement; Polish; migrants; tourism employment; language learning; networks; virtual; netnography
Subjects:Technology > Business, Management and Marketing
Geography and Environmental Studies
Languages
Social Sciences > Sociology
Social Sciences > Tourism
Group:School of Tourism > International Centre for Tourism and Hospitality Research
ID Code:18893
Deposited By:Dr Peter Lugosi LEFT
Deposited On:22 Nov 2011 14:38
Last Modified:07 Mar 2013 15:50

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