Online Stakeholder Interactions in the Early Stage of a Megaproject.

Williams, N., Ferdinand, N. and Paisan, B., 2015. Online Stakeholder Interactions in the Early Stage of a Megaproject. Project Management Journal, 46 (6), pp. 92-110.

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DOI: 10.1002/pmj.21548


The purpose of this paper is to examine the network structure of online stakeholder discussions in the planning stage of a UK public mega project, High Speed Rail. By providing new rail connections between London, Birmingham and Manchester, this project is highly complex as it is embedded in a network of stakeholder relationships that may support or oppose the project. Data drawn from Twitter was analyzed using Social Network Analysis and inductive analysis of user profiles and content. Findings indicate that the majority of online stakeholders oppose the project and form stable clusters. Larger clusters within this network may attempt to deploy power directly in the form of a manipulation strategy while smaller clusters may seek to ally themselves with more powerful groups, a pathway strategy. Overall, the methodology is a useful complement to existing methods and may provide real time insights into the complex, evolving discussions around mega projects.

Item Type:Article
Uncontrolled Keywords:project management;mixed research;Social Network Analysis;Twitter
Group:Business School
ID Code:22808
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:03 Nov 2015 11:17
Last Modified:06 Jan 2016 16:43


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