The behaviour of repeat visitors to museums: Review and empirical findings.

Brida, J.G., Disegna, M. and Scuderi, R., 2014. The behaviour of repeat visitors to museums: Review and empirical findings. Quality and Quantity, 48 (5), 2817 - 2840.

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2014Q&Q_Brida DisegnaScuderi_PROOF.pdf - Accepted Version
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DOI: 10.1007/s11135-013-9927-0


This study presents a theoretical and operational framework for analysing repeat visit to museums. Starting from the literature on repeat visit in tourism, the specificities of these cultural attractions are made explicit through a review of theoretical and applied works. Consistently with previous contributors, the paper suggests that the analysis of actual past behaviours has to be preferred to the one of attitudes. The application of proper econometric models is also remarked in order to put into account individual profiles. Information coming from three techniques is then used in an integrated way in order to provide a more comprehensive view of the phenomenon. Evidence from an ad hoc survey suggests the necessity to give a greater attention to perceived cultural value during the visit, promoting cultural events during the week and addressed to children, and taking care of those visitors that come from far places also through an integrated tourist supply. © 2013 Springer Science+Business Media Dordrecht.

Item Type:Article
Uncontrolled Keywords:Behavioural approach ; Econometric modelling ; Museum ; Repeat visit
Group:Business School
ID Code:23299
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:21 Mar 2016 14:39
Last Modified:21 Mar 2016 15:09


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