Engineering Software-based Motivation: a Persona-based Approach.

Shahri, A., Hosseini, M., Almaliki, M., Phalp, K. T., Taylor, J. and Ali, R., 2016. Engineering Software-based Motivation: a Persona-based Approach. In: IEEE Tenth International Conference on Research Challenges in Information Science, 1-3 June 2016, Grenoble, France.

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Abstract

Software-based motivation refers to the use of tech- nology to enhance the engagement and efficiency of people in performing tasks and following a certain behaviour. Instances of such paradigm include gamification, persuasive technology and entertainment computing. Despite its potential, an ad- hoc introduction of software-based motivation to a business environment may lead to detrimental effects such as creating pressure and tension, and also reducing quality and authenticity. Hence, we advocate the need for a systematic engineering process to develop software solutions for motivation requirements. One of the challenges is in the high diversity in users’ perception and acceptance of motivation strategies and their software-based incarnations. In this paper, we propose the use of personas as an intermediate step which increases efficiency in the engineering process for both engineers and users. We conduct an empirical research and identify elements which describe people with regard to their perception and preferences towards software-based motivational techniques and create a set of exemplary personas to aid the engineering process. We also present guidelines and challenges related to using persona-based engineering methods for software-based motivation.

Item Type:Conference or Workshop Item (Paper)
Additional Information:© 2016 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.”
Uncontrolled Keywords:software-based motivation ; gamification ; persuasive technology ; personas ; user centred design ; social adaptation
Subjects:UNSPECIFIED
Group:Faculty of Science and Technology
ID Code:23590
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:17 May 2016 15:44
Last Modified:21 Jun 2016 15:44

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