Improving transport timetables usability for mobile devices: a case study.

Salvador, M. M., Budka, M., Quay, T. and Carver-Smith, A., 2016. Improving transport timetables usability for mobile devices: a case study. In: PATAT 2016:11th International Conference on the Practice and Theory of Automated Timetabling, 23-26 August 2016, Udine, Italy.

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Abstract

The increasing number of passengers using mobile devices like smartphones or tablets in last few years have motivated transport companies to develop mobile websites and apps for their customers. However, the transition from desktop to mobile versions is challenging and many websites are still not optimised for user experience on such devices. In this paper we present a usability study carried out with the timetables of Nottingham City Transport website. A number of design changes have improved the overall user experience as confirmed by the results.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Transport timetables; Usability; User experience; Mobile devices
Subjects:UNSPECIFIED
Group:Faculty of Science & Technology
ID Code:24295
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:01 Jul 2016 16:03
Last Modified:23 Nov 2016 15:14

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