Firend, A.R, 2014. The Problem Solving Model “PSM”. International Journal of Business and Management Research, 7 (1), pp. 5-8.
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Understanding the nature of problems is often complex and multilayered. It requires the evaluation of multiple elements of a given situation at once. Therefore, differentiating between the various elements and factors that makes up the problem is essential. The PSM is a generic cross-disciplinary and cross-functional framework to problem solving. It can be used by anyone as a framework and approach to solve new and ongoing problems. The word "Problem" was chosen because it means an obstacle, something new (one must be mindful of the new phobia that most of us have, that is fear of anything new) hence, people tend to have difficulty in following a methodological and systematic approach to deal with such difficulties.
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