Citizens’ involvement in emergency preparedness and response: a comparative analysis of media strategies and online presence in Turkey, Italy and Germany.

Scifo, S. and Salman, Y., 2015. Citizens’ involvement in emergency preparedness and response: a comparative analysis of media strategies and online presence in Turkey, Italy and Germany. Interactions: studies in communication and culture, 6 (2), 179 - 198.

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DOI: 10.1386/iscc.6.2.179_1

Abstract

This article reviews the role that citizens may play as first responders by comparing how various communication media are utilized by response organizations and government agencies to train and network with citizens. In addition, it aims to investigate the nature of the communication strategies and approaches that are utilized by organizations reaching out to volunteers. In order to accomplish this goal, we engaged in an analysis of citizen awareness programmes and volunteer training processes in three different countries: Turkey, Italy and Germany. Across the analysed countries, we observed inconsistencies in the extent and types of utilization of social media, including the fact that the dominant approach is still communicat- ing to citizens rather than communicating with citizens. Finally, the comparative analysis points out the inconsistent accessibility or availability of training materials online, and particularly in social media platforms. This may reduce the likelihood that a large portion of the population, mostly of younger age, will have the opportunity to stay informed on important emergency preparedness topics.

Item Type:Article
ISSN:1757-2681
Uncontrolled Keywords:Citizen training; Crisis management; Emergency preparedness; Emergency response; Response organizations; Social media
Subjects:UNSPECIFIED
Group:Faculty of Media & Communication
ID Code:24716
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:12 Sep 2016 14:09
Last Modified:12 Sep 2016 14:28

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