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New Corporate Responsibilities in the Digital Economy.

Grigore, G., Molesworth, M. and Watkins, R., 2017. New Corporate Responsibilities in the Digital Economy. In: Theofilou, A., Grigore, G. and Stancu, A., eds. Corporate Social Responsibility in the Post-Financial Crisis Era. UK: Palgrave Macmillan, 41-62.

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Theories that relate to digital technology and CSR have been dominated by online CSR communication and disclosure practices. Almost entirely absent in such CSR research is a consideration of new areas of responsibility that are emerging from digital technologies and related online communication platforms. We argue that responsibility in the use of digital technologies requires more than just legal compliance. We therefore ask what it means to be a responsible corporation in the digital economy? We then establish an extended agenda for responsibility in the digital economy by identifying potential areas of irresponsibility and highlighting new responsibilities related to, for example: use of consumer data; service continuation; control of digital goods, and; the use of artificial intelligence. In doing so, we address a need to theorize responsibilities derived from the use of technologies that have been previously silent in CSR literature or only tangentially discussed within the domain of CSR communication, even as they are a focus in other fields (especially legal compliance, or organizational performance).

Item Type:Book Section
Series Name:Palgrave Studies in Governance, Leadership and Responsibility
Number of Pages:270
Group:Faculty of Media & Communication
ID Code:25603
Deposited By: Symplectic RT2
Deposited On:03 Jan 2017 14:01
Last Modified:14 Mar 2022 14:01


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