An investigation of student satisfaction from hospitality internship programs in Greece.

Giousmpasoglou, C. and Marinakou, E., 2013. An investigation of student satisfaction from hospitality internship programs in Greece. In: International Conference on Tourism (ICOT 2013) - Trends, Impacts and Policies on Sustainable Tourism Development, 5-8 June 2013, Limassol, Cyprus.

Full text available as:

[img]
Preview
PDF
Marinakou-Giousmpasoglou.(2013)_ICOT_Limassol.pdf - Accepted Version
Available under License Creative Commons Attribution Non-commercial.

286kB

Official URL: http://iatour.net/icot/past/icot-2013/

Abstract

The purpose of this paper was to investigate internships in the hospitality sector and identify factors that contribute to student satisfaction from this working and learning experience. Students that had completed their internships from both public and private higher education institutions in Greece participated in this study. The findings suggest that overall students demonstrated a favourable perception towards their internship experience. This research also suggests that working in a professional environment, the learning experience, social interaction with supervisors/staff and the working conditions are factors that contribute to motivation and student satisfaction from internships. Finally, student expectations towards the internship experience were focused in learning and working in a professional environment. Long working hours, low or poor pay and lack of coordination are the issues that were raised and contribute to low satisfaction.

Item Type:Conference or Workshop Item (Paper)
ISSN:1986-4256
Uncontrolled Keywords:Hospitality, Internships, Expectation and Perception, Greece
Group:Faculty of Management
ID Code:26697
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:30 Jan 2017 15:52
Last Modified:30 Jan 2017 15:52

Downloads

Downloads per month over past year

More statistics for this item...
Repository Staff Only -