Supporting Collaborative Business Processes: a BPaaS Approach.

Xu, L. and de Vrieze, P. T., 2017. Supporting Collaborative Business Processes: a BPaaS Approach. International Journal of Simulation and Process Modelling. (In Press)

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Abstract

Collaborative business processes are increasingly driven by business flexibility and agility. Cloud-based business process management services have provided small medium enterprises (SMEs) with a pay-per-use manner for their daily business needs, i.e. some simple business process applications, e.g. salesforce provides cloud-based CRM to boost SMEs' sales. This raises the question how cloud-based business process management solutions can support the fast pace of change of business collaborations among business partners? For example, collaborative processes for managing industrial incidents are short term, low frequency processes. This paper proposes an architecture meta-model, which is used to design the concrete architecture and to further analyse the performance of the proposed solution. A real world case of collaborative processes for incident and maintenance notifi cations is used to explain the design and implementation of the cloud-based solution for supporting collaborative business processes. Service improvement of the new solution and computing power costs are analysed accordingly.

Item Type:Article
ISSN:1740-2131
Uncontrolled Keywords:business process as a service; incident management; business process mashup; cloud computing; service-oriented computing
Group:Faculty of Science & Technology
ID Code:29946
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:07 Nov 2017 10:55
Last Modified:07 Nov 2017 10:55

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