‘Last hospitality’ as an overlooked dimension in contemporary hospitality theory and practice.

Filimonau, V. and Brown, L., 2018. ‘Last hospitality’ as an overlooked dimension in contemporary hospitality theory and practice. International Journal of Hospitality Management, 74 (August), 67 - 74.

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DOI: 10.1016/j.ijhm.2018.02.019

Abstract

This paper contributes to the on-going debate on how hospitality should be defined and what constitutes hospitality as a social and commercial phenomenon. The paper takes a conceptual approach, reviewing the literature relevant to hospitality and funeral care provision, and proposing a reclassification of hospitality. The paper reveals that funeral care holds a number of core attributes that have long been associated with (more) conventional hospitality services. The paper articulates these similarities and introduces the notion of ‘last hospitality’, which is conceptualised as the hospitality services provided by funeral directors to the deceased and their families and friends. The paper argues that ‘last hospitality’ alongside the related services of funeral directors should be subsumed into traditional notions of hospitality. The paper discusses the implications of this inclusion for hospitality research, theory and practice.

Item Type:Article
ISSN:0278-4319
Uncontrolled Keywords:Hospitality realm; ‘dark’ hospitality; ‘last’ hospitality; ‘final destination’; funeral care; funeral director
Group:Faculty of Management
ID Code:30481
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:15 Mar 2018 14:39
Last Modified:27 Mar 2018 11:49

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