Meacham, S., Rath, P., Moharana, P., Phalp, K. T. and Park, M. S., 2019. One-stop Shop E-government Solution for South-Korean Government Multi-ministry Virtual Employment-Welfare Plus Center System. In: The Thirteenth International Conference on Digital Society and eGovernments ICDS 2019, 24-28 February 2019, Athens, Greece.
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Abstract
In this paper, a one-stop e-Government solution will be proposed for the existing Korean government multi-ministry Employment-Welfare plus system that utilizes latest IT technologies. Since 2001, the Korean government had established 11 initiatives and 31 roadmaps to build e-Government infrastructure. Although this infrastructure has been very successful and well-esteemed in the international society, several improvements are required towards a one-stop shop solution. Currently, the system used by the Korean government is not a one-stop solution with a single point for the citizen to access government services. A Virtual Employment – Welfare Plus Centre (VEWPC) is then introduced to unify the services offered to the citizen. Comparing this VEWS with UK’s e-Government solution and review of corresponding literature, several requirements for change towards a one-stop shop solution implementation have been identified. A refined architecture to implement a South Korean e-Government one-stop shop is identified and proposed in this paper. Future plans for the applicability and cost of its adoption are also identified.
Item Type: | Conference or Workshop Item (Paper) |
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ISSN: | 2308-3956 |
Additional Information: | Article archived at: http://www.thinkmind.org/index.php?view=article&articleid=icds_2019_1_20_10017 |
Uncontrolled Keywords: | e-Government; virtual organizations; one-stop shop |
Group: | Faculty of Science & Technology |
ID Code: | 32097 |
Deposited By: | Symplectic RT2 |
Deposited On: | 27 Mar 2019 16:32 |
Last Modified: | 14 Mar 2022 14:15 |
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