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One-stop Shop E-government Solution for South-Korean Government Multi-ministry Virtual Employment-Welfare Plus Center System.

Meacham, S., Rath, P., Moharana, P., Phalp, K. T. and Park, M. S., 2019. One-stop Shop E-government Solution for South-Korean Government Multi-ministry Virtual Employment-Welfare Plus Center System. In: The Thirteenth International Conference on Digital Society and eGovernments ICDS 2019, 24-28 February 2019, Athens, Greece.

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Abstract

In this paper, a one-stop e-Government solution will be proposed for the existing Korean government multi-ministry Employment-Welfare plus system that utilizes latest IT technologies. Since 2001, the Korean government had established 11 initiatives and 31 roadmaps to build e-Government infrastructure. Although this infrastructure has been very successful and well-esteemed in the international society, several improvements are required towards a one-stop shop solution. Currently, the system used by the Korean government is not a one-stop solution with a single point for the citizen to access government services. A Virtual Employment – Welfare Plus Centre (VEWPC) is then introduced to unify the services offered to the citizen. Comparing this VEWS with UK’s e-Government solution and review of corresponding literature, several requirements for change towards a one-stop shop solution implementation have been identified. A refined architecture to implement a South Korean e-Government one-stop shop is identified and proposed in this paper. Future plans for the applicability and cost of its adoption are also identified.

Item Type:Conference or Workshop Item (Paper)
ISSN:2308-3956
Additional Information:Article archived at: http://www.thinkmind.org/index.php?view=article&articleid=icds_2019_1_20_10017
Uncontrolled Keywords:e-Government; virtual organizations; one-stop shop
Group:Faculty of Science & Technology
ID Code:32097
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:27 Mar 2019 16:32
Last Modified:27 Mar 2019 16:34

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