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Goal setting for persuasive information systems: Five reference checklists.

Cham, S., Algashami, A., McAlaney, J., Stefanidis, A., Phalp, K. T. and Ali, R., 2019. Goal setting for persuasive information systems: Five reference checklists. In: PERSUASIVE 2019: 14th International Conference on Persuasive Technology, 9-11 April 2019, Limassol, Cyprus, 237 - 253.

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DOI: 10.1007/978-3-030-17287-9_20

Abstract

The concept of goals is prominent in information systems and also artificial intelligence literature such as goal-oriented requirements engineering and self-adaptive systems. Digital motivation systems, e.g. gamification and persuasive technology, utilise the concept of behavioural goals which require a different mind-set on how to elicit and set them up, how to monitor deviation from such goals and how to ensure their completion. Behavioural goals are characterised by a range of factors which are not the main focus in classic information systems and AI literature such as self-efficacy, perceived usefulness. To engineer software supporting goal setting, a concretised taxonomy of goals would help a better-managed analysis and design process. In this paper, we provide a detailed classification of behavioural goals and their associated properties and elements (types, sources, monitoring, feedback, deviation and countermeasures). As a method, we review the literature on goal setting theory and its application in different disciplines. We subsequently develop five reference checklists which would act as a reference point for researchers and practitioners in persuasive and motivational systems.

Item Type:Conference or Workshop Item (Paper)
Group:Faculty of Science & Technology
ID Code:32258
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:08 May 2019 13:40
Last Modified:08 May 2019 13:40

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