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Social Transparency in Enterprise Information Systems: Peculiarities and Assessment Factors.

Alsaedi, T., Stefanidis, A., Phalp, K. T. and Ali, R., 2019. Social Transparency in Enterprise Information Systems: Peculiarities and Assessment Factors. In: BESC 2019: The 6th International Conference on Behavioral, Economic, and Socio-Cultural Computing. IEEE., 28-30 October 2019, Beijing, China.

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Abstract

Social transparency within an organisation refers to the intentional sharing by individuals of information relating to themselves and their group to others in the workplace. This includes announcingpersonal interests, activity status, prioritiesandpersonal achievements. Such transparency is typically intendedto increase relatedness, motivation and trust amongst colleagues.Social networking features are being embedded within organisational information systems,allowing an online version of social transparency.An ad-hoc implementation of such transparency can poseissues such as information overload, motivating unwantedgrouping amongst colleagues and increasingpressureto perform in a certain manner. This results in organisational problems such asreduced productivity, unproductive competition and high turnover rates. Our ultimate aim isto address these issues by proposing an assessmentmethod for online social transparency to detect and minimise its negative impact on employees and organisations. In this paper, we report on empirical study results and present (1) a set of peculiarities of implementing online transparency in enterprise information systems and (2) a set of essential factors that relate to the assessment process.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:SocialTransparency; Social Computing; Enterprise Social Software; Organisational Information Systems
Group:Faculty of Science & Technology
ID Code:32807
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:25 Sep 2019 16:11
Last Modified:31 Mar 2020 11:04

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