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The Impact of Undergraduate Mentorship on Student Satisfaction and Engagement, Teamwork Performance, and Team Dysfunction in a Software Engineering Group Project.

Iacob, C. and Faily, S., 2020. The Impact of Undergraduate Mentorship on Student Satisfaction and Engagement, Teamwork Performance, and Team Dysfunction in a Software Engineering Group Project. In: SIGCSE 2020: The 51st ACM Technical Symposium on Computing Science Education, 11-14 March 2020, Portland, USA.

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Official URL: https://www.oregoncc.org/events/2020/03/sigcse-202...

Abstract

Mentorship schemes in software engineering education usually involve professional software engineers guiding and advising teams of undergraduate students working collaboratively to develop a software system. With or without mentorship, teams run the risk of experiencing team dysfunction: a situation where lack of engagement, internal conflicts, and/or poor team management lead to different assessment outcomes for individual team members and overall frustration and dissatisfaction within the team. The paper describes a mentorship scheme devised as part of a 33 week software engineering group project course, where the mentors were undergraduate students who had recently completed the course successfully and possessed at least a year’s experience as professional software engineers. We measure and discuss the impact the scheme had on: (1) student satisfaction and engagement, (2) team performance, and (3) team dysfunction.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Software engineering ;teamwork; mentorship scheme
Group:Faculty of Science & Technology
ID Code:32927
Deposited By: Symplectic RT2
Deposited On:17 Oct 2019 09:11
Last Modified:14 Mar 2022 14:18

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