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Paramedic performance when managing patients experiencing mental health issues – exploring paramedics’ Presentation of Self.

Rolfe, U., Pope, C. and Crouch, R., 2020. Paramedic performance when managing patients experiencing mental health issues – exploring paramedics’ Presentation of Self. International Emergency Nursing, 49, 100828.

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DOI: 10.1016/j.ienj.2019.100828

Abstract

Introduction Mental health is a growing global concern with a significant rise in patients calling emergency services to respond to their needs. Paramedics in the UK are increasingly being asked to respond to this increase in demand. Aim This study explores how paramedics perform in practice when managing patients experiencing mental health issues. Methods Qualitative observation over 240 h and interviews involving 21 paramedics and 20 patients with mental illness. Results Using Goffman’s seminal text Presentation of Self to frame the analysis the findings of this study reveal that paramedics '“perform” on two stages: front stage and back stage. Their coping mechanisms, in the metaphorical sense, include props such as uniform and scripts filled with humour, stereotyping and nostalgia to aid in their management of this specialist patient group. Conclusions Paramedics feel frustrated and unsupported when dealing with patients experiencing mental health issues. This study identifies the coping mechanisms paramedics use to manage this patient group but questions the longevity of these mechanisms and therefore recommends additional support for paramedics with further supportive education around mental health.

Item Type:Article
ISSN:0965-2302
Uncontrolled Keywords:Attitude to death; Death; Education; Emergency medical services; Out-of-hospital cardiac arrest; Medical futility; Paramedics; Resuscitation decisions
Group:Faculty of Health & Social Sciences
ID Code:33904
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:23 Apr 2020 16:02
Last Modified:23 Apr 2020 16:02

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