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Tourists' cultural competence: A cosmopolitan perspective among Asian tourists.

Lin, J-H., Fan, D. X.F., Tsaur, S-H. and Yun Ru, T., 2021. Tourists' cultural competence: A cosmopolitan perspective among Asian tourists. Tourism Management, 83 (April), 104207.

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DOI: 10.1016/j.tourman.2020.104207

Abstract

Cultural tourism has received increasing attention. Tourists play a crucial role in constructing rewarding intercultural experiences and cultural understanding. The current study explored the concept of tourists’ cultural competence from a cosmopolitan perspective and proposed a framework for understanding the mechanism of tourists’ interactions with cultural experience environment. A total of 33 participants were interviewed and data were analyzed using grounded theory. Cultural openness, understanding, consciousness, and participation were identified as elements of tourists’ cultural competence, which can facilitate positive cultural behavior. This research contributes to the literature of cosmopolitanism and tourists’ cultural behavior. Managerial implications for tourist management and education are also discussed.

Item Type:Article
ISSN:0261-5177
Uncontrolled Keywords:cosmopolitan tourists; cultural competence; cultural tourism; tourism contact
Group:Bournemouth University Business School
ID Code:34437
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:17 Aug 2020 15:37
Last Modified:21 Sep 2020 10:58

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