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An investigation on the use of Self-Service Technologies in Budget Hotels: the case of Bournemouth.

Giousmpasoglou, C. and Hua, T. T., 2020. An investigation on the use of Self-Service Technologies in Budget Hotels: the case of Bournemouth. In: Revisiting value co-creation and co-destruction in tourism, hospitality & events: The INC 2020 (Tourism, Hospitality & Events INternational Conference), 10-11 June 2020, Leeuwarden, Netherlands (Online).

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Abstract

Abstract of conference paper

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Hospitality industry; Budget hotels; Self-Service Technologies; Customer Experience; Human-Machine Interaction
Group:Bournemouth University Business School
ID Code:34802
Deposited By: Symplectic RT2
Deposited On:12 Nov 2020 12:26
Last Modified:14 Mar 2022 14:25

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