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Understanding the tourist-resident relationship through social contact: Progressing the development of social contact in tourism.

Fan, X., 2020. Understanding the tourist-resident relationship through social contact: Progressing the development of social contact in tourism. Journal of Sustainable Tourism. (In Press)

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Official URL: https://www.tandfonline.com/toc/rsus20/current

DOI: 10.1080/09669582.2020.1852409

Abstract

Social contact becomes an essential agenda of tourist-resident relationship research. However, the development of social contact in tourism and how it could influence the tourist-resident relationship is still ambiguous. This conceptual study addresses those research gaps by providing an overview of the current development in tourist-resident social contact; developing a tourist-resident social contact axis to understand different tourist-resident relationship through social contact; and delineating the future research directions of tourist-resident social contact. This research contributes to the theory by clarifying the development of the concept in terms of contact antecedents, contact types and contact impacts, proposing a social contact axis to understand the tourist-resident relationship through four contact scenarios and offering directions to guide the future investigations. Practically, results benefit different stakeholders regarding how to jointly develop a favourable and sustainable tourist-resident relationship.

Item Type:Article
ISSN:0966-9582
Uncontrolled Keywords:social contact; tourist-resident relationship; value co-creation; value co-destruction; contact theory; social exchange theory
Group:Bournemouth University Business School
ID Code:34881
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:25 Nov 2020 12:20
Last Modified:27 May 2021 07:57

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