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The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to consecutive disasters.

Bhaskara, G.I. and Filimonau, V., 2021. The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to consecutive disasters. Journal of Hospitality and Tourism Management, 46 (March), 364 - 375. (In Press)

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DOI: 10.1016/j.jhtm.2021.01.011

Abstract

© 2021 The Authors. Organisational learning is critical for building disaster-resilient tourism businesses. Limited research has examined the mechanisms of organisational learning in tourism enterprises operating in disaster-prone destinations. The COVID-19 pandemic provides an opportunity to investigate how past disasters have reinforced organisational resilience of tourism businesses. This paper evaluates the effect of past disasters on organisational learning of tourism businesses in Bali. It finds that limited human and social capital restricts their organisational learning, exposing vulnerability of the Balinese tourism industry to future disastrous events. Stakeholder capacity building exercises are required to enhance disaster resilience of tourism businesses and their host destination.

Item Type:Article
ISSN:1447-6770
Uncontrolled Keywords:Tourism business; Disaster management; Organisational resilience; Stakeholder collaboration; COVID-19; Indonesia; Bali
Group:Bournemouth University Business School
ID Code:35163
Deposited By: Unnamed user with email symplectic@symplectic
Deposited On:08 Feb 2021 11:34
Last Modified:08 Feb 2021 11:34

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