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Real time response (RTR): Conceptualizing a smart systems approach to destination resilience.

Bethune, E., Buhalis, D. and Miles, L., 2022. Real time response (RTR): Conceptualizing a smart systems approach to destination resilience. Journal of Destination Marketing and Management, 23 (March), 100687.

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DOI: 10.1016/j.jdmm.2021.100687

Abstract

Destination resilience is an emerging area of research, that supports tourism managers and policy makers in the development of more adaptive strategies in the face of vulnerabilities, growing risks and the uncertainty of crises and disasters. Risks at the local, national and international levels are becoming ever more systemic, unpredictable, with high (and rising) costs for recovery. Tourism managers and stakeholders at both the local and national level must be empowered through greater information sharing and responsiveness during the crisis/disaster. The article introduces Real Time Response (RTR) as a smart systems approach to advancing destination resilience offering a conceptual framework that synthesizes knowledge and develops the emerging body of work on Destination Resilience. RTR seeks to demonstrate how a stronger focus on smartness and real time can condense space and time and increase a destination's adaptive response capacity. RTR builds proactive and reactive measures to strengthen response efforts that will ultimately strengthen and mitigate the severity of impacts leading to a faster recovery and development.

Item Type:Article
ISSN:2212-571X
Uncontrolled Keywords:Real time response; destination resilience; tourism crisis and disaster management; smart systems; tourism crisis response
Group:Bournemouth University Business School
ID Code:36546
Deposited By: Symplectic RT2
Deposited On:08 Feb 2022 12:55
Last Modified:14 Mar 2022 14:32

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