Affective widgets: supporting the daily working experiences of contact centre advisors.

Hole, L. and Millard, N., 2006. Affective widgets: supporting the daily working experiences of contact centre advisors. In: NordiCHI’06: Workshop on User eXperience, 14 October 2006, Oslo, Norway, pp. 63-68.

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Item Type:Conference or Workshop Item (Paper)
Subjects:Generalities > Computer Science and Informatics
Group:School of Design, Engineering & Computing > Smart Technology Research Centre
ID Code:4783
Deposited By:Dr Linda Hole LEFT
Deposited On:26 Oct 2007
Last Modified:07 Mar 2013 14:46

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