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Foy, M., Spencer, C. and Ball, D., 2002. Access and Identity: delivering HE in the FE environment. Relay (54), 9-11.

Ball, D. and Earl, C., 2002. Outsourcing and externalisation: current practice in UK libraries, museums and archives. Journal of Librarianship and Information Science, 34 (4), 197-206.

Ball, D., 2002. Consortium purchase of electronic resources by public libraries in England: intelligence gathering for Resource: stage one. Project Report. London: Resource.

Ball, D., 2002. Price and competition: consortial strategies for procuring information. In: Managing University Libraries, 26-27 August 2002, Paris, France.

Holland, M., 2002. Tools and techniques for locating, retrieving and storing electronic text. In: Daymon, C. and Holloway, I., eds. Qualitative Research Methods in Public Relations and Marketing communications. London: Routledge, 47-68.

Ball, D., Barton, D., Earl, C. and Dunk, L., 2002. A study of outsourcing and externalisation by libraries with additional reference to the museums and archives domains. Project Report. Bournemouth, UK: Bournemouth University.